Privacy Policy

Effective Date: February 22, 2026

1. Introduction

Verifi Backgrounds LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website, use our background screening platform, or interact with our communication channels (including email and SMS). It also outlines our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our services, including:

Personal Identification Information: Name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline.
Account Information: Login credentials, user preferences, and transaction history related to your background screening orders.
Technical Data: IP addresses, browser types, operating systems, and details about your interactions with our website.

3. How We Use Your Information

We use the information we collect about you or that you provide to us to:

Provide, maintain, and improve our background screening and verification services.
Process transactions and send related information, including order confirmations and invoices.
Provide customer support and respond to inquiries, requests, and disputes.
Send administrative messages, security alerts, and technical notices.
Fulfill any other legally permissible purpose for which you provided the information.

4. Mobile Messaging (SMS/MMS) Privacy & Consent

As part of our services, Verifi Backgrounds LLC utilizes SMS/MMS messaging to provide registered clients with real-time operational updates, account alerts, and screening status notifications. By providing your mobile phone number, you consent to receive these transactional messages.

Strict Protection of Mobile Data: We deeply value your mobile privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted solely to provide the services you requested. All other use case categories strictly exclude text messaging originator opt-in data and consent; this opt-in information will never be sold, rented, or shared with any third parties for their own marketing purposes.

Opting Out: You can opt-out of receiving text messages at any time by replying STOP to any of our messages. For assistance, reply HELP. Message and data rates may apply. Message frequency varies based on your account activity.

5. Disclosure of Your Information

Except as explicitly outlined in the Mobile Messaging section above, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

To contractors, service providers, and other third parties we use to support our business (e.g., court researchers, data hosting services) who are bound by contractual obligations to keep personal information confidential.
To comply with any court order, law, or legal process, including responding to any government or regulatory request.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Verifi Backgrounds LLC, our customers, or others.

6. Data Security

We have implemented strict industry-standard measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights or to manage your communication preferences, please contact us using the information provided below.

8. Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will notify you by email or through a notice on our website platform.